Breakdown Assistance Policy
Features and Benefits
This screen contains a summary of the features and benefits of your Breakdown Assistance Policy. This summary does not contain the full terms and conditions, which can be found in the Policy Wording available on-line throughout the quotation process.
| Features and Benefits | Significant Exclusions and Limitations | Policy Section |
|---|---|---|
| 24 Hour, 365 day cover | Your vehicle must not weigh more than 3.5 tonnes gross vehicle mass or be over 5.5 metres in length or 2.3 metres wide. You are covered for a maximum of six breakdowns a year. |
Definition of Terms Conditions Which Apply, point 3. |
| Emergency roadside repairs and home breakdown We will select a contractor and arrange for them to attend the scene of the breakdown and, where possible carry out emergency repairs to your vehicle. |
Cover is limited to the contractor's call-out costs and up to one hour's labour costs. | Assistance Services Under This Policy. 1 Emergency roadside repairs and home breakdown |
| Getting you to your destination We will arrange and pay either:
|
Cover applies if your vehicle cannot be repaired on the same day as the breakdown. You and your passengers must all go to the same destination. A Category A vehicle will be supplied. You will have to pay the hotel bill and claim reimbursement under your policy. The most you can be reimbursed is £50 per person, per night for accommodation. The most you can claim for the cost of your transport to the hotel and your accommodation is £300 per breakdown. You must send all receipts in support of your claim. DAS will decide how best to help you. |
Assistance Services Under This Policy 3 Getting you to your destination (a) and (b). ( c ) and Conditions (i) Conditions (ii) |
| Territorial Limits | United Kingdom of Great Britain and Northern Ireland, the Isle of Man and Channel Islands |
How To Make A Claim.
If you wish to report a claim please ring 0800 169 2644.
How To Complain.
If you have a complaint about the underwriter of this insurance please write to the DAS Chief Executive Officer at DAS Legal Expenses Insurance Company Limited, DAS House, Quay Side, Temple Back, Bristol, BS1 6NH.
.If you are not satisfied with the response to your complaint, you may have the right to ask the Financial Ombudsman Service to review your case. The address of the Financial Ombudsman is
Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
Tel: 0845 080 1800
Email: enquiries@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
DAS is a member of the ABI and is authorised and regulated by the Financial Services Authority.You can check this on the FSA register (www.fsa.gov.uk/register).
Compensation.
DAS are covered by the Financial Services Compensation Scheme (FSCS). You maybe entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 100% of the first £2000 and 90% of the remainder of the claim, without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim without any upper limit. Further information about compensation scheme arrangements is available from the FSCS.
eCar is a trading style of E Insurance Services Ltd. Authorised and regulated by the Financial Services Authority. Registered in England No. 5603030 Registered Office: MMT Centre, Severn Bridge, Aust, Bristol, BS35 4BL.

