Making a Claim

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It is important you report any claim you wish to make against your eCar Insurance policy as soon as possible.

When you call, please have your Current Certificate of Motor Insurance and the details of the incident ready.

Our operators will help you every step of the way to ensure the least inconvenience to you, and through the use of our extensive approved repairer network, can ensure (with the applicable cover) a fast and efficient repair for your vehicle.

To report a claim please telephone our 24 hour claims notification helpline.

For policies ending -LD:

0845 219 8551
For all other policies:

0845 219 0614

Breakdown Claims

To report a breakdown, please phone our helpline, which is manned 24 hours a day, 365 days a year.

For policies bought before 22/04/2008:

0808 168 0752
For policies bought after 22/04/2008:

0800 169 2644

Windscreen Claims

To report a windscreen claim please phone 0845 219 0594

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