Making a claim

If you need to make a claim, then call the claims line on 0333 414 9077. They'll take the details of the claim (whether it's motor, windscreen or breakdown) for you and tell you what to do next depending on the circumstances.

If you've been involved in an incident that could result in a claim, you should call the claims line even if you don't need/decide to make a claim. This is because in the time after the incident you, or a third party, may decide to make a claim and if you haven't let the claims team know of the incident, then your insurance may not cover you.

If you can, have your policy number to hand when you call as this will make the process quicker.

Claims numbers

For motor claims, windscreen claims and breakdown claims call us on 0333 414 9077

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.